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August 13, 2013

Developing Performance Measures Through a Consultative Process

At the 2013 Canadian Evaluation Society Conference, Martha McGuire and Melissa McGuire of Cathexis, along with Charene Gillis, formerly of the Accessibility Directorate of Ontario (ADO), shared their experience developing quality of life performance measures in a consultative way.   The ADO is interested in knowing whether the Accessibility for Ontarians with Disabilities Act is really making a difference for people with disabilities.  So they needed to hear what people with disabilities found important.

This presentation provides an overview of the process use to develop the performance indicators.  This process built on the existing literature and received input from people with disabilities about what contributed to a good quality of life for them.  Ultimately, there the ADO needed to decide what to measure.  A priority sort process helped select the indicators in structured and purposeful way. It allowed both the ADO and people with disabilities to present their perspectives.

To see the full presentation, please visit the conference’s slideshare site.

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Cathexis acknowledges that our office is located on Indigenous land. This is the ancestral territory of many indigenous groups, including the Haudenosaunee Confederacy (also known as the Six Nations Confederacy), the Wendat, and the Mississaugas of the New Credit First Nation. We give our respect to the caretakers of this land, past, present, and future. See our About Us page to learn about our commitments to Truth and Reconciliation.